People & Culture Manager

  • Contract Type: Full-Time
  • Location: Londres, United Kingdom (E28PP)






At Mama, we believe that our employees are our strongest asset. Whatever your role, we are all here to make the guest experience as memorable as possible.

Our mission is simple: to bring little moments of happiness to people.

Each and every Mama is totally unique, and this uniqueness is reflected in the image of the talents we recruit; we are committed to promoting good vibes and strong human values.

Our growth isn’t just about opening new hotels - our teams benefit from a strong culture that prides itself in internal development & international mobility. At Mama, it’s not about a degree or years of experience, it’s about you.

Joining us is above all a human adventure shaped in the very image of our founders, the Trigano family.


Our commitment to diversity and inclusion:

Mama is an inclusive company and our ambition is to recruit and promote diverse talents.

What’s in it for you…

  • A competitive salary and extra benefits package
  • 28 days holiday (including bank holidays), pension.
  • A health cash plan to claim money back and get access to lots of ways to support your physical wellbeing.
  • Enjoy a free night at Mama London and a meal for two in completion of probationary period.
  • Goes without saying, but we’ll feed you during your shift.
  • Excellent discounts across the Accor and Mama Hotels family for you and your nearest and dearest.
  • Training to get you settled into your role, and development that will help you thrive at work.
  • Regular team get togethers, bi-annual parties – Mama knows how to have a good time!

ype of contract: Permanent position
Start date: as soon as possible
Location:437 Hackney Rd, London E2 8PP

Important to know…
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Job Description

The Mission?

  • You are the favourite parent to Mama!
  • The key link between the General Manager and the People & Culture Department located at the group's headquarters, you are in charge of all management and administration of staff within the establishment.
  • You are the People & Culture ambassador for a team of a hundred people through a welcoming, quirky and friendly atmosphere that you create. Our staff must be in good hands with you.
  • You ensure the Mama experience for our teams and create a positive and stimulating environment for each employee.
  • You manage Payroll in its entirety and are the direct contact for various organizations.
  • You recruit and support all the department heads in their function, as well as in their daily management.

Preferred Experience

Made for ou? Only if...

  • With you, the sun is always shining, only highs & blue skies!
  • Available and ready to listen, your office door is always open.
  • With you we don't laugh about confidentiality??, you are the band's confidant.
  • You know how to identify talents; red chair and buzzer: it's your turn!
  • You are flexible in your schedule. Your working hours will be determined according to the needs of the business.
  • Operational-you want to be at the heart of the action with the team, and not always alone at your desk.
  • You have natural authority but deep down a heart of gold.??
  • Fun & creative, in high school your parties were THE PLACE TOBE!
  • The 30 lines of payslips don't scare you, you’ve seen worse.

Your little extras:

  • You remember everyone’s birthday & know the perfect gift.
  • Autonomous, you can work remotely with your HR manager; away from the eyes but close to the heart.
  • Determined-you finish the marathon on time and with your best smile.

Recruitment Process

The Recruitment?

We’re sure you know the beat

1stverse:We set up a first telephone interview with Julien, our Head of Talent Acquisition & Development if your application moves to our rhythm.

Chorus: After the successful telephone interview, Robert our GM, we’ll see you at Mama or in our offices! Be ready!(chorusx2 depending on the position)

Last verse: Mama won’t leave you wondering; you will have an answer from us.

Additional Information

  • Contract Type: Full-Time
  • Location: Londres, United Kingdom (E28PP)