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MAMA PARIS EAST

OPERATIONS MANAGER (M/F)

  • Type de contrat : CDI
  • Lieu : Paris, France (75020)

À propos

At Mama, we believe that our employees are our strongest asset. Whatever your role, we are all here to make the guest experience as memorable as possible.

Our mission is simple: to bring small moments of happiness to people.

In our Mama’s, each one more original than the last, this uniqueness is reflected in the image of our talents which we recruit; we are committed to promoting good vibes and strong human values.

Our growth isn’t just about opening new hotels. Our teams benefit from a strong culture that prides itself in internal development & international mobility.

At Mama, it’s not a question of diploma or years of experience.

Joining us is above all, a human adventure shaped in the very image of our founders, the Trigano family.


Our commitment to diversity and inclusion:
Mama is an inclusive company and our ambition is to recruit and promote diverse talents.

Descriptif du poste

You have been nominated vice-president of The Mama Shelter Paris EAST !

As a number 2, you assist & support the General Manager in all the functions in hotel management.

As Operations Manager, you are the inspiration for your team to create a positive and stimulating environment focused on team work.

You are the leader of a team of +80 staff members whose mission is to provide customers with an exceptional Mama experience ✨ through a welcoming, quirky and friendly atmosphere that you create. Mama must be in good hands with you 👌.

You will also develop special relationships with customers and local businesses by delivering the Mama experience to them as well.

While maintaining high standards in our rooms/ateliers and standards in food, services, health and safety, you ensure the profitability of Mama through revenue generation and cost control.

Behind the scenes, you analyze sales figures and control expenses. You manage and forecast budgets, as well as financial plans. 📈📊

In order to achieve these objectives, you collaborate with headquarters especially on reporting results, as well as e-marketing and media campaigns.

Profil recherché

MADE FOR YOU ? ONLY IF...
==> You have a strong experience in F&B or restaurant management!
• You have an ability to adapt to all challenges, remaining calm in an offbeat environment with a large customer flow.
• You have had a similar experience with team management of at least 100 people.
• You know how to identify talents and develop them; red chair and buzzer: it's your turn! 🛑🌟
• You are flexible in your schedule. Your working hours will be determined according to the needs of the business.
• You want to be at the heart of the action with your team, and not alone at your office. 💪
• To the question “Where is Bryan?” you follow up on the color of the kitchen and the elements that compose it.
• You like to work in pairs and you are proactive: the Hutch of all Starsky 😉.
• You have a knack for business development and you’re an experienced Manager.

YOUR LITTLE EXTRAS :
You are not afraid to roll up your sleeves & do the dirty work.
You develop talents to support the growth of the Mama Shelter Group.💫🌏
It’s not just the results that drive you, your team and your customers are your priority

Process de recrutement

We’re sure you know the beat 🎶

1st verse:We set up a first telephone interview with our HR team if your application moves to our rhythm.

Chorus: After the successful telephone interview we’ll see you at Mama or in our offices! Be ready! (chorus x2 depending on the position)

Last verse: Mama won’t leave you wondering; you will have an answer from us whether it’s 👎 or 👍.

Informations complémentaires

  • Type de contrat : CDI
  • Lieu : Paris, France (75020)
  • Expérience : > 5 ans