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MAMA LOS ANGELES

Host

  • Contract Type: Part-Time
  • Location: Los Angeles, United States (CA 90028)

About

Créateur de lieux de vie et metteur en scène au quotidien, en France et à l’international, Mama Shelter possède déjà plus de 2370 chambres, plus de 30 restaurants et 1100 collaborateurs, dans 16 villes et 8 pays ! Organisé autour de la famille Trigano, avec une stratégie d’implantation au cœur des villes, Mama Shelter met au service de ses clients et partenaires sa double expertise d’hôtelier et de restaurateur.

Ce sont des lieux atypiques, dans lesquels chacun se sent chez lui, des lieux issus d’un métissage d’influences, de rencontres, de libertés, de sensations et d’émotions. Chaque Mama raconte l’histoire de la ville dans laquelle il se trouve, et toutes les influences se mélangent… L’atmosphère authentique et rebelle du quartier de Saint Blaise à Paris, les couleurs méditerranéennes de Marseille, l’obsession gastronomique de Lyon, celle viticole de Bordeaux, la magie de Los Angeles et le rythme de Rio de Janeiro.

Plus que des chambres ou des restaurants, Mama Shelter est un lieu de vie et de rencontres, un véritable refuge urbain à la fois beau, moderne et plein d’esprit mais aussi, populaire, chaleureux et sexy. Installez-vous dans leurs canapés pour déguster leurs plats à partager, buvez un verre et détendez-vous, dormez sur vos deux oreilles… Mama s’occupe de tout !

Job Description

As a Host and ambassador of the Mama brand, while representing the Company, you are expected to embody the Mama Spirit. Being genuine, kind, considerate, courteous, thoughtful, positive and respectful to ALL Mama Family Members, guests, vendors, contractors and anyone on the Mama Shelter premise is essential to you performing your position here at Mama Shelter satisfactory. This also includes being mindful of these characteristics while representing Mama Shelter at any time. Mama is like an urban kibbutz, providing our guests with a fun, friendly, personal human experience and Family with an exciting, enjoyable place to work and your attitude is vital to Mama’s success.

Objective:

The Host is responsible for ensuring guests receive excellent customer service by greeting and seating guests while exceeding guest expectations.

  • Ensures guests receive excellent service.
  • Greets guests.
  • Seats guests.
  • Assists guests with any questions they may have.
  • Takes reservations using Open Table.
  • Cross trains as needed.
  • Ensures guests complaints are promptly addressed by management.
  • Contributes to restaurant cleanliness.
  • Maintains stock of various service items.
  • Maintains safe work habits and work environments.
  • Other duties as assigned.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

U.S. Equal Opportunity Employment Statement:

At Mama Shelter, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, the services we offer and our community. Mama Shelter is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Preferred Experience

Skills/Qualifications

  • Excellent Communication Skills
  • Outgoing Demeanor
  • Excellent Customer Service Abilities
  • Ability to stand and walk for extended periods of time
  • Ability to lift and carry 25 lbs.
  • Ability to add and subtract
  • Dependable
  • Trustworthy
  • Computer software skills (POS, Open Table)
  • Solid work ethic

Physical Demands:

The physical demands described here are representative of those that must be met by the Mama Family Member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to move quickly while utilizing safe lifting and twisting practices
  • Ability to lift up to 25 lbs
  • Ability to stand for extended periods of time
  • Ability to perform physical mechanics of cooking for extended periods of time
  • Ability to communicate verbally and hear
  • Ability to use close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus

Recruitment Process

Curious To Learn More?

Hit the link below to see what Mama Shelter is all about:

https://www.youtube.com/watch?v=9al630wCzNM

Additional Information

  • Contract Type: Part-Time
  • Location: Los Angeles, United States (CA 90028)
  • Experience: > 2 years