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MAMA BAHRAIN

General Manager (H/F)

  • Contract Type: Full-Time
  • Location: Bahrain, Bahrain ()

About

Créateur de lieux de vie et metteur en scène au quotidien, en France et à l’international, Mama Shelter possède déjà 677 chambres, 6 restaurants et 500 collaborateurs, dans 6 villes et 3 pays ! Organisé autour de la famille Trigano, avec une stratégie d’implantation au cœur des villes, Mama Shelter met au service de ses clients et partenaires sa double expertise d’hôtelier et de restaurateur.

Ce sont des lieux atypiques, dans lesquels chacun se sent chez lui, des lieux issus d’un métissage d’influences, de rencontres, de libertés, de sensations et d’émotions. Chaque Mama raconte l’histoire de la ville dans laquelle il se trouve, et toutes les influences se mélangent… L’atmosphère authentique et rebelle du quartier de Saint Blaise à Paris, les couleurs méditerranéennes de Marseille, l’obsession gastronomique de Lyon, celle viticole de Bordeaux, la magie de Los Angeles et le rythme de Rio de Janeiro.

Plus que des chambres ou des restaurants, Mama Shelter est un lieu de vie et de rencontres, un véritable refuge urbain à la fois beau, moderne et plein d’esprit mais aussi, populaire, chaleureux et sexy. Installez-vous dans leurs canapés pour déguster leurs plats à partager, buvez un verre et détendez-vous, dormez sur vos deux oreilles… Mama s’occupe de tout !

Job Description

Hey BAHRAIN🇧🇭 ! We are looking for our GM!

Missions :
Provide a memorable guest experience by creating a welcoming, fun and friendly atmosphere for guests.
Create a positive and exciting team oriented environment, which focuses on 100% guest satisfaction.
Responsible for all aspects of the day-to-day operation by coordinating all departmental managers and teams ranging from food and beverage, front desk, maintenance, housekeeping to administrative staff.
Responsible for achieving hotel, restaurant and bar profitability through revenue generation, cost control and guest satisfaction.  

Detailed responsibilities:

  • Apply Mama Shelter's standard operating procedures  
  • Manage a multilingual team
  • Ensure procedures for handling security of guests, employees, building and grounds
  • Promote the Mama Spirit by ensuring each individual employee is happy and motivated at all times
  • Oversea yield and sales strategy on a daily basis
  • Prospect local and foreign markets to increase restaurant and hotel revenues
  • Work closely with our headquarters on e-marketing and social media campaigns
  • Ensure cleanliness and maintenance of physical property through inspections and maintenance programs
  • Maintain high standards of food, service, health and safety
  • Conduct daily management meetings and regular staff training sessions
  • Recruit and train staff
  • Manage and forecast budgets and financial plans as well as control expenditures
  • Analyze sales figures
  • Participate up to three times per year to our worldwide operational executive management team meeting
  • Control food and beverage cost, analyze new menus and follow up on the quality of service
  • Communicate regularly with local owner representative and CEO in France

Preferred Experience

Management must be fast-paced, hard working, hands-on, polyvalent, friendly and fun.  

  • Be a Master of Ceremony
  • Strong experience in hotel/resort/hospitality environment wherever in the world
  • Strong F&B experience with knowledge of kitchen general organization
  • Strong on site presence and availability
  • Passion to create unforgettable positive guest experiences
  • Exceptional guest service and inter-personal skills, with a friendly and outgoing personality
  • Can-do and will-do attitude and approach
  • Attention to detail and quality
  • Sharp and creative problem-solving skills
  • Energetic, patient, professional, calm and rational
  • Ability to balance customer and business priorities and take quick decisions
  • Excellent communications skills with international hotel and restaurant clients
  • Like music and entertainment
  • Basic Knowledge of French would be appreciated

Of course:
- Ability to speak the local language!
- Basic Knowledge of French would be appreciated

Additional Information

  • Contract Type: Full-Time
  • Location: Bahrain, Bahrain ()
  • Experience: > 10 years