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MAMA BELGRADE

Food and Beverage Manager

  • Contract Type: Full-Time
  • Location: Belgrade, Serbia ()

About

Créateur de lieux de vie et metteur en scène au quotidien, en France et à l’international, Mama Shelter possède déjà 677 chambres, 6 restaurants et 500 collaborateurs, dans 6 villes et 3 pays ! Organisé autour de la famille Trigano, avec une stratégie d’implantation au cœur des villes, Mama Shelter met au service de ses clients et partenaires sa double expertise d’hôtelier et de restaurateur.

Ce sont des lieux atypiques, dans lesquels chacun se sent chez lui, des lieux issus d’un métissage d’influences, de rencontres, de libertés, de sensations et d’émotions. Chaque Mama raconte l’histoire de la ville dans laquelle il se trouve, et toutes les influences se mélangent… L’atmosphère authentique et rebelle du quartier de Saint Blaise à Paris, les couleurs méditerranéennes de Marseille, l’obsession gastronomique de Lyon, celle viticole de Bordeaux, la magie de Los Angeles et le rythme de Rio de Janeiro.

Plus que des chambres ou des restaurants, Mama Shelter est un lieu de vie et de rencontres, un véritable refuge urbain à la fois beau, moderne et plein d’esprit mais aussi, populaire, chaleureux et sexy. Installez-vous dans leurs canapés pour déguster leurs plats à partager, buvez un verre et détendez-vous, dormez sur vos deux oreilles… Mama s’occupe de tout !

Job Description

Objective:
Planning, organization and control of the operation in the Mama Restaurant in accordance to standards and directives defined by management in order to achieve efficiency of the F&B department, establish and maintain the quality of service, stable and satisfied team and positive relationships with guests.

Essential Duties and Responsibilities:
• Responsible for managing all areas of the food and beverage department.
• Responsible for supervising all activities within restaurant and bars, organizes and controls daily operations
• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage and labour costs
• Prepare and inform employees about the schedule of work, control the staff working hours
• Oversees all ordering of products, supplies and repairs
• Actively trains staff in the restaurant and bar, leads, coaches, mentors, develops and encourages excellence from team members during daily operations
• Actively participates in the integration of new employees in the team
• Assists in employee performance evaluations and discipline communications
• Ensures that all standards and regulations are respected for safe and adequate food and beverage service
• Promotes compliance with all standards and guidelines for workplace safety and health, hygiene and legal regulations
• Adheres to all government guidelines for proper and safe food and beverage service
• Creates and maintains positive guest relations; ensures guests are provided with an outstanding experience; dealing with quests complaints when needed
• Monitors that necessary changes or repairs are adequately and timely performed (in a restaurant, bar, kitchen)
• Attends meetings and organizes and manages staff briefings
• Provides guidance and assistance to other MAMA managers and staff as needed or requested.
• Works with the MAMA executives and staff to develop strategies to promote outlets, community events and other services.
• Establishes and maintains positive relationships with suppliers ensuring the business receives competitive pricing.

Preferred Experience

• Previous experience in a high volume hotel or restaurant. Proven food and beverage management experience.
• Formal education: minimum high school diploma. Relevant education in hospitality industry is preferred.
• Intermediate computer skills.
• Must possess excellent oral and written communication skills.
• Ability to anticipate needs and wants of guests while balancing business needs of the Company.
• Must have the ability to work flexible work hours including evenings, weekends and holidays.
• Ability to work under pressure, prioritize tasks.
• Passionate and creative.
• Works great in a team.

Additional Information

  • Contract Type: Full-Time
  • Location: Belgrade, Serbia ()